Extension Activator & Duplicate Emails
The new Extension Activator tool is here!
Access the updated tool here
The Extension Activator tool allows you to activate and/or update multiple limited extensions or user extensions on an account with a simple Excel file.
To get started:
- Enter the account UID and select Limited or User Extensions.
- When you're ready, download the Excel file and make the adjustments needed.
- Once you have edited the data (removed the X or the RC13, for example) hit 'Upload' and the data will be displayed in the table below.
- Press the 'Sync Changes' button to start the data sync and complete your process.
New feature: Fix Duplicate Emails
This donut tool also contains a new feature that will locate duplicate emails. If duplicate emails are found on the account, you have the option to ignore them, auto fix them quickly, or manually update them individually in the duplicate email corrector popover. This allows you to quickly check, fix, and ensure email uniqueness on each account.
What users are saying:
"I use the extension activator for a few different reasons, but mainly to activate Users by assigning PINs/passwords and enabling the extension. I also use this tool to make bulk changes, specifically within email addresses if we edited the Users' emails, to avoid any RingCentral security notifications being sent prematurely. The extension activator tool is also a convenient way to build Limited Extensions in bulk." - PS Engineer 2
"The extension activator is an amazing tool that helps us update user information in bulk (emails, extensions, passwords, pins, activation)." - PS Engineer
"This tool is the only way we can bulk upload limited extensions outside of Conductor. It is a fast way to remove x's from both user emails and advanced notifications. If we need to bulk activate users with a temp pin, it's our only option." - Expert Services Desk Lead