Here you will find information specific about products and apps created by the Professional Services Development Team that can support sales and help close some deals. A key thing about the PS Dev team is that we make custom apps for customers.
Notifications+
Notifications+ allows you to configure notifications for inbound and outbound call events on your cloud communications account.
https://www.ringcentral.com/apps/notifications-for-ringcentral
IVR orchestrator
Allows you to manage your IVR audio files in bulk. It lets you upload audio files, splice audio files together and allow you to apply them to IVRs in bulk.
https://www.ringcentral.com/apps/ivr-orchestrator
Cloud Relay
Cloud Relay sets up a secure private connection for the customers (mostly banks and enterprise) that allows them to securely connect the on premise phone system to Ring Central. Cloud Relay has been what was the key factor in acquiring many customers who have very high security standards. Contact SE Anil Mittal for sales support.
Time Zone Call Blocker
Service for blocking calls based on time zone associated with an area code. Will provide a do not call endpoint for Engage Voice to ping with a phone number.
Contact Center Automated Call Masking
Chrome plugin that will play white noise on call recording when on particular web pages by URL/Path/Page-Title. This is useful when customer are providing secure data like credit card numbers that you don't want recorded.
Vin Solutions Integration
Logs phone calls and SMS Messages in the Vin Solutions CRM in real time.
Voicemail Broadcast
Sends recorded messages directly to the User extension voicemail boxes. Record the message, select your recipients and schedule or send immediately. For example, you could send a voice mail message to all employees to wish them happy holidays or to warn of an office closer due to a storm.
Custom Apps
Contact SE Semir Mulahalilovic for custom apps not found on this list.
